Introducing OneTap: Multi-Channel Live Chat Widget by ChatMaxima
We’re excited to introduce OneTap, a powerful enhancement to the Live Chat widget that lets you add multiple social and communication shortcuts for your visitors.
What’s New
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Multi-Channel Buttons: Add quick links to Facebook Messenger, WhatsApp, Instagram, Telegram, SMS, and Phone.
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Expandable Widget Panel: When users click the live chat icon, a sleek panel displays all your social options in one place.
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Customizable Handles: Enter your own social media IDs, WhatsApp number, Telegram bot, email, and phone number.
How to Enable
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Log in to the ChatMaxima Dashboard.
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Navigate to Quick Access → Channels → Web Chat.
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Click Actions → Edit Widget Settings.
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Add your social media handles, WhatsApp number, Telegram bot, email, or phone number.
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Click Submit to generate the revised widget code.
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Paste the code into your website’s footer block.
With OneTap, your Live Chat widget becomes a full communication hub, giving visitors instant access to the channels they prefer.