Stay up to date with new features, improvements, and bug fixes.
We're excited to share the latest improvements to ChatMaxima! Our team has been working hard to enhance your experience with better knowledge management, improved training visibility, and powerful new features.
You can now see exactly how much storage each knowledge source uses! We've added:
This helps you better understand and manage your AI knowledge base storage.
We've completely redesigned how you view and manage your trained content:
Metadata Display: Each content chunk now shows:
Smart Pagination: Navigate through your training content with ease:
Better Organization: All chunks are now displayed in sequential order based on their position in the original document, making it easier to review and verify your training data.
We've fixed issues where error notifications contained HTML code or formatting issues. Now all notifications display clean, readable text that's easy to understand.
Removed unnecessary debugging messages from the browser console for a cleaner, more professional experience.
Track visitor activity in real-time with our enhanced MaxReplay features:
Behind the scenes, we've made several improvements to ensure better performance:
We're continuously working to improve ChatMaxima based on your feedback. Stay tuned for more exciting features and enhancements!
Questions or feedback? Reach out to our support team - we'd love to hear from you!
We’re excited to introduce OneTap, a powerful enhancement to the Live Chat widget that lets you add multiple social and communication shortcuts for your visitors.
Multi-Channel Buttons: Add quick links to Facebook Messenger, WhatsApp, Instagram, Telegram, SMS, and Phone.
Expandable Widget Panel: When users click the live chat icon, a sleek panel displays all your social options in one place.
Customizable Handles: Enter your own social media IDs, WhatsApp number, Telegram bot, email, and phone number.
Log in to the ChatMaxima Dashboard.
Navigate to Quick Access → Channels → Web Chat.
Click Actions → Edit Widget Settings.
Add your social media handles, WhatsApp number, Telegram bot, email, or phone number.
Click Submit to generate the revised widget code.
Paste the code into your website’s footer block.
With OneTap, your Live Chat widget becomes a full communication hub, giving visitors instant access to the channels they prefer.
You can now add JavaScript Code Blocks directly into your workflow!
What It Does:
The Code Block lets you write custom JavaScript to manipulate data, perform conditional logic, or handle complex operations—right inside your bot flow.
Use Cases:
Transform incoming data before passing it to the next node
Add conditional checks to control flow logic
Merge or split fields dynamically
Call external APIs (coming soon)
Where to Find It:
Inside ChatMaxima Studio, drag and drop the Code Block into your workflow just like any other node.
Why It Matters:
⚡ Adds power and flexibility to your automation
🧠 Gives developers full control over logic
🔧 Perfect for advanced use cases
Start building smarter, more dynamic flows with Code Blocks today!
Now you can collect important visitor details before a conversation starts.
How to Enable:
Go to Quick Access → Channels → Web
Click Actions → Widget Settings for your web account
Under Widget Options, toggle "Enable Pre-Chat Form" and click Submit
Customize Your Form:
You can add up to 5 fields, choosing:
Field Name
Field Type (Text, Email, Number, Textarea)
Required (Yes or No)
What Visitors Will See:
Once enabled, visitors will see a “Chat with Us” form with fields like:
Name
Phone Number (optional)
The information is stored for the session—no need for re-entry during the chat.
Why Use It?
✔️ Personalize conversations
✔️ Collect leads up front
✔️ Route chats smarter
Try it out and streamline your support flow!
The wait is over. The new generation of AI is here, and ChatMaxima is on the front lines. We're incredibly excited to announce that our platform now supports the latest GPT-5 models, giving you access to the smartest, fastest, and most powerful conversational AI to date.
OpenAI’s GPT-5 is a monumental leap forward, and we've made sure you can harness its full potential immediately. Whether you're building a customer support chatbot or an intelligent assistant, you can now connect to GPT-5 directly within ChatMaxima to create unparalleled experiences.
Smarter Reasoning: GPT-5 excels at complex, multi-step tasks, delivering more accurate and reliable responses than ever before. It's like having a PhD-level expert at your disposal.
Faster Performance: Designed for both speed and depth, GPT-5 can handle real-time, high-throughput use cases while still providing sophisticated, well-thought-out answers.
Enhanced Capabilities: With a massive context window and improved multi-modal functionality, your bots can now understand and process more complex information in a single conversation.
You can connect to GPT-5 through your preferred provider:
OpenAI
OpenRouter
Azure
Simply head to your ChatMaxima Model Settings and select the new GPT-5 models to power your chatbots. Get ready to build next-generation AI that’s smarter, faster, and more powerful than anything you've built before.